While EOPs are intended to help staff address events that can lead to downtime, many are difficult to follow in an emergency. Applying cognitive psychology concepts during their creation can improve comprehension and reduce human error.
Data center operator shifts typically range from seven to 12 hours. Longer shifts are often preferred by employees, but can introduce significant risks.
Short-term tactics to reduce staff shortages are failing to offset the aging out of staff. Companies are neither investing in the retention and development of staff nor are they expanding their search to underutilized talent pools.
The propensity to confidently give false information likely disqualifies generative AI from operational decision-making. However, this type of AI, with human supervision, could enhance other aspects of data center management.
In every region of the world, data center capacity is being dramatically expanded. Across the board, the scale of capacity growth is stretching the critical infrastructure sector’s talent supply. The availability (or lack) of specialist staff will…
The pandemic has led to a renewed interest by data center managers in remote monitoring, management and automation. Uptime Institute has fielded dozens of inquiries about these approaches in recent months, but one in particular stands out: What will…
As the data center build-out continues globally, many more people will be needed to design, build and operate this critical infrastructure. This report analyzes workforce requirements — by region, data center type and education.